Information Collection
and Use
Malvern Archers may collect information from our users at several
different points on our website. Malvern Archers are the sole owner of the
information collected on this site. We will not sell, share, or rent this
information to other parties in ways other than those disclosed in this
statement.
Registration
In order to initiate purchases through this website, a user must first
complete the registration form. During registration a user is required to
give contact information (such as name and email address). This
information may be used to contact the user about the services on our site
for which they have expressed interest or that are relevant to their use
of the site.
Orders
We request information from the user on our order form. Here a user must
provide contact information (e.g. name and delivery address) and financial
information. This information is used for billing purposes and to fulfil customer orders. If we have trouble processing an order, this contact
information is used to get in touch with the user.
Cookies
The Malvern Archers site may depend on cookies for proper functionality;
you will not be able to use certain parts of the site if your browser is
configured to not allow cookies.
Information we collect
No information is collected from your computer. Once logged on, your
cookie will identify you to the Malvern Archers website and provide access
to the features of the web site.
Information we track
While on our site, we automatically log certain information about how
you're using our site. This information may include the URL that you just
came from, your IP address and the pages you visit while on our site.
Where Your Information is Stored
The information outlined above is processed and stored in the United
Kingdom.
Our use of this information
Information logged during your visit will only be used for internal
research. We will not give, sell or rent your information to any
third-party company.
Legal Requests
Malvern Archers may disclose your personally identifiable information to
protect the rights and property of Malvern as well as to comply with any
applicable law or valid legal process. This includes, but is not limited
to:
- Requests by Government Agencies. We will disclose any information we
have in our possession to law enforcement or government officials in
response to any inquiry or investigation or if in our sole discretion,
we believe it is necessary or appropriate in connection with any
investigation or activity that is or may be illegal or may expose us
or you to legal liability.
- In compliance with the applicable privacy laws in the country,
Malvern Archers will disclose your information:
- Where the disclosure is required by or under any enactment, rule
of law or by the order of a court.
- Where the disclosure is necessary:
- For the purpose of, or in connection with, any legal
proceedings (including prospective legal proceedings);
- For the purpose of obtaining legal advice; or
- For the purpose of establishing, exercising or defending
legal rights.
Security
Malvern Archers is committed to protecting your personal information. All
information that you provide to us is stored on our secure servers. Access
to personalized areas of the site, such as shopping baskets or price
information is password-protected for your privacy and security. While we
do our best to protect your personal information, Malvern Archers cannot
ensure or warrant the security of any information you transmit to us, and
you do so at your own risk.
Deactivating Cookies
Your browser has several security options allowing you to block cookies or
ask confirmation before cookies are accepted. Check you browser's manual
for more details on disabling cookies. Remember that blocking cookies will
stop you from logging on and using the site.
Log Files
We use IP addresses to analyse trends, administer the site, track user's
movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information.
Sharing
We may share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can
identify any individual person. We use an outside shipping company to ship
orders and a credit card processing company to bill users for goods and
services. These companies do not retain, share, store or use personally
identifiable information for any secondary purposes. We partner with
another party to provide specific services. When the user signs up for
these services, we will share names, or other contact information that is
necessary for the third party to provide these services. These parties are
not authorised by us to use personally identifiable information except for
the purpose of providing these services.
Links
Our web site contains links to other sites. Please be aware that we,
Malvern Archers are not responsible for the privacy practices of such
other sites. We encourage our users to be aware when they leave our site
and to read the privacy statements of each and every web site that
collects personally identifiable information. This privacy statement
applies solely to information collected by our Web site.
Newsletter
If a user wishes to subscribe to our newsletter or regular communication,
we ask for contact information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or
contests. Participation in these surveys or contests is completely
voluntary and the user has a choice whether or not to disclose this
information. Information requested may include contact information (such
as name and shipping address), and demographic information (such as post
code). Contact information will be used to notify the winners and award
prizes. Survey information will be used for purposes of monitoring or
improving the use and satisfaction of this site.
Security
This website takes every precaution to protect our users information. When
users submit sensitive information via the website, your information is
protected both online and off-line. When our registration / order form
asks users to enter sensitive information (such as credit card number),
that information is encrypted and is protected with the encryption
software SSL. While on a secure page, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when you are just
"surfing". While we use SSL encryption to protect sensitive
information online, we also do everything in our power to protect
user-information off-line. All of our users` information, not just the
sensitive information mentioned above, is restricted in our offices. Only
employees who need the information to perform a specific job (for example,
our billing clerk or a customer service representative) are granted access
to personally identifiable information. Furthermore, ALL employees are
kept up-to-date on our security and privacy practices. Any time new
policies are added our employees are notified and/or reminded about the
importance we place on privacy, and what they can do to ensure our
customers information is protected.
Supplementation of Information
In order for this website to properly fulfil its obligation to our
customers, it is necessary for us to supplement the information we receive
with information from 3rd party sources. In order to improve our ability
to tailor the site to an individuals preference, we combine information
about the purchasing habits of users with similar information from our
partners to create a personalized user profile.
Special Offers
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for the privacy
of our users we present the option to not receive these types of
communications.
Site and Service Updates
We also send users site and service announcement updates. Members are not
able to un-subscribe from service announcements, which contain important
information about the service. We communicate with the user to provide
requested services and in regards to issues relating to their account via
email or phone.
Correction/Updating Personal Information
If a users personally identifiable information changes (such as your post
code), or if a user no longer desires our service, we will endeavour to
provide a way to correct, update or remove that users personal data
provided to us. This can usually be done at the member information page.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on
our Homepage so our users are always aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose it. If at
any point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will notify
users by way of an email or by post. Users will have a choice as to
whether or not we use their information in this different manner. We will
use information in accordance with the privacy policy under which the
information was collected.
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